ch555 Terms and Conditions
Please read all terms and conditions carefully before using this platform. These terms form a legal agreement between ch555 and registered users.
Table of Contents
- 1.General Provisions
- 2.Account Registration and Eligibility
- 3.Account Security and Responsibility
- 4.Deposit and Withdrawal Policy
- 5.Bonuses and Promotional Offers
- 6.Gaming Rules
- 7.Prohibited Activities
- 8.Responsible Gaming
- 9.Privacy and Data Protection
- 10.Limitation of Liability
- 11.Account Closure and Suspension
- 12.Changes to Terms
1. General Provisions
ch555 ("Platform", "we", "our") is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of ch555's website ch555.lat and all its services.
By registering on this platform, creating an account, or using any service, you are considered to have automatically agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.
Alongside these Terms, the Privacy Policy and Responsible Gaming Policy are also an inseparable part of using ch555's services. It is recommended to read those documents together.
2. Account Registration and Eligibility
2.1 Age Requirement
To register on ch555 and use any of its services, you must be at least 21 years of age. Only those aged 21 or above are permitted to create an account on this platform. We may request identification or required documents for age verification at any time.
2.2 One Account Rule
Each person may operate only one account on ch555. If a person creates or operates more than one account, all accounts will be terminated and any funds held in those accounts may be forfeited.
2.3 Providing Accurate Information
At the time of registration, you must provide the following accurate and complete information:
- Your actual first name and last name
- Active mobile number and email address
- Date of birth (for age verification)
- Current residential address
- Details of your preferred payment method
ch555 reserves the right to immediately terminate an account if false or incorrect information is provided.
2.4 Eligibility Conditions
The following individuals are not permitted to create an account on ch555:
- Anyone under the age of 21
- Anyone whose account ch555 has previously closed or suspended
- Anyone who is an officer or employee of ch555
- Anyone who has enrolled in a self-exclusion program
3. Account Security and Responsibility
Maintaining the security of your account on ch555 is entirely your responsibility. Always keep your login details, password, and account information confidential and do not share them with any third party.
You are fully responsible for all activities carried out from your account. If you notice any unauthorized access or suspicious activity, notify our support team immediately.
3.1 Identity Verification (KYC)
ch555 reserves the right to conduct an identity verification process (Know Your Customer) at any time. As part of this process, copies of a national identity card, passport, or other government-issued ID may be requested. The withdrawal process may be placed on hold until identity verification is completed.
4. Deposit and Withdrawal Policy
4.1 Deposit Rules
Deposits on ch555 can be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 per method. Deposited funds are generally added to the account within a few minutes, though some delay may occur due to technical issues.
Deposits must be made only from a payment account registered in your own name. Using a third party's payment account is strictly prohibited.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawal funds will only be sent to the payment account through which the deposit was made.
- Account identity verification must be completed before a withdrawal can be processed.
- The applicable wagering requirements must be met before bonus funds can be withdrawn.
- ch555 reserves the right to place withdrawals on hold in cases of suspicious transactions.
- ch555 may request additional verification documents for withdrawals.
4.3 Currency
All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in other currencies are not accepted.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
New users will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. To withdraw this bonus after claiming it, a wagering requirement of 25 times the combined amount of the deposit and the bonus must be met.
5.2 General Bonus Terms and Conditions
- A bonus may only be claimed once; claiming bonuses using multiple accounts is prohibited.
- Bonuses may only be used on games designated by ch555.
- ch555 reserves the right to change, suspend, or cancel the terms of any bonus offer at any time.
- Bonus balance cannot be withdrawn before the wagering requirements are met.
- If ch555 determines that a bonus was obtained through fraudulent means, ch555 has the full right to cancel that bonus.
5.3 VIP Program
ch555's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are available at each tier:
- Bronze tier: up to 0.3% weekly cashback
- Silver tier: up to 0.6% weekly cashback
- Gold tier: up to 0.9% weekly cashback
- Platinum tier: up to 1.2% weekly cashback
Moving up to a higher VIP tier depends on regular play. ch555 reserves the right to change the VIP program rules at any time.
6. Gaming Rules
6.1 Game Fairness
All games on ch555 are operated in a neutral and fair manner. Our platform features games from internationally recognized game providers including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and Ezugi. All game outcomes are determined through encrypted Random Number Generator (RNG) technology.
6.2 Betting Rules
Each game has a set minimum and maximum bet amount, which is displayed in the game interface. ch555 reserves the right to change betting limits at any time.
6.3 Technical Issues
If a transaction cannot be completed due to a technical fault or interruption in any game or service, ch555 reserves the right to cancel that transaction. ch555 reserves the right to investigate any abnormal winnings earned or displayed as a result of technical issues.
6.4 Bet Cancellation
Once a bet is confirmed, it cannot be cancelled, unless the game was not completed properly due to a technical fault on the part of the game provider. For sports betting, ch555's relevant rules will apply in the event of an event cancellation or uncertain outcome.
7. Prohibited Activities
The following activities are strictly prohibited on ch555:
- Attempting to hack the platform's security systems or software
- Playing games using bots, automated software, or artificial intelligence
- Using ch555 for money laundering or illegal financial activities
- Abusing bonuses or promotions by creating multiple accounts
- Creating or verifying an account using a false identity or documents
- Operating an account on behalf of or in place of another person
- Engaging in fraudulent activities against ch555's staff or customers
- Using ch555's brand, logo, or content without permission
8. Responsible Gaming
ch555 places the highest importance on players' wellbeing and peace of mind. We believe gaming should be a form of entertainment — not a cause of addiction or financial harm.
A number of responsible gaming tools are available on ch555, including:
- Setting daily, weekly, or monthly deposit limits
- Self-Exclusion for a specified period
- The option to temporarily suspend an account
- 24/7 live chat support in Bengali
If you feel that you or someone you know has a problem with gaming addiction, please visit our Responsible Gaming page and contact the support team.
This platform is for those aged 21 and above only. Protecting minors from gaming is one of our foremost responsibilities.
9. Privacy and Data Protection
ch555 takes the protection of users' personal information very seriously. All information you provide is kept secure through SSL encryption technology.
ch555 will under no circumstances sell your personal information to third parties. However, information may be shared in the following situations:
- At the request of a government or law enforcement agency due to legal obligations
- With authorized third parties for identity verification or fraud prevention
- With authorized payment partners for payment processing
For more details, please visit our Privacy Policy page.
10. Limitation of Liability
10.1 Service Availability
ch555 always strives to provide uninterrupted service, however the service may be temporarily disrupted due to technical maintenance, cyberattacks, natural disasters, or any other unavoidable reason. ch555 bears no liability in such situations.
10.2 Third-Party Games
ch555 displays games from third-party game providers. ch555 is not directly responsible for any issues with a game provider's software or servers. However, we will make every effort to assist in resolving such issues.
10.3 Personal Damages
ch555 is not liable for indirect, incidental, or special damages other than direct losses in gaming (i.e., losses caused by ch555's negligence). Gaming is a risky form of entertainment and players accept this risk knowingly.
11. Account Closure & Suspension
11.1 Closure at User's Request
Any user may request to close their account at any time. To do so, please contact us via our 24/7 live chat support or email. It is advised to withdraw any available funds before closing the account.
11.2 Closure or Suspension by ch555
ch555 may suspend or permanently close an account at any time for the following reasons:
- Violation of any clause of these terms and conditions
- Providing false information or forged documents
- Suspicion of fraud or money laundering
- Operating multiple accounts
- Being a minor
- Legal obligations or directives from regulatory authorities
In the event of account closure initiated by ch555, any legitimate funds held in the account will be returned provided there is no evidence of rule violations.
12. Changes to Terms and Conditions
ch555 reserves the right to change, amend, or update these rules and terms and conditions at any time. In the case of significant changes, registered users will be notified via email or platform notification.
Continuing to use the platform after updated terms and conditions have been published will be considered as your automatic agreement to the new terms. Therefore, it is advised to review this page regularly.
Contact
If you have any questions or uncertainties regarding these rules and terms and conditions, please contact us via our 24/7 live chat support or email: